3+ day, 18+ hour ago   (217+ words) Becoming the Most Cost-Competitive E-Commerce AI Tool for SMEs Worldwide The announcements were made at CoCreate, Alibaba.com’s annual event for entrepreneurs and small businesses. “For small businesses, unaffordable AI is useless,” said Kuo Zhang, President of Alibaba.com. “Our…...

3+ day, 22+ hour ago   (206+ words) Global study finds 56% of consumers prefer AI-generated shopping recommendations that incorporate creator perspectives, with Gen Z and Millennials leading the shift The findings reveal a clear opportunity for AI platforms to bring trusted creator perspectives into the shopping experience. More…...

3+ day, 22+ hour ago   (237+ words) New capabilities help marketing teams maintain brand voice, accuracy and content quality across Microsoft Word, ChatGPT and Claude Markup AI today announced Markup AI for Marketers, introducing new and expanded capabilities designed to help marketing teams maintain content quality as…...

4+ day, 21+ hour ago   (288+ words) Drew Cashmore of Vantage explores how AI is accelerating retail media and exposing gaps in data, operations, measurement, and technology at MarTech Cube. As the narrative around AI in retail media increases, we risk being misguided by the real threat…...

4+ day, 20+ hour ago   (231+ words) Purpose-built AI agents connect interaction intelligence, behavioral analysis, coaching, and performance measurement in a continuous system designed to improve the behaviors that shape customer and business outcomes Built on Observe.AI’s Agentic platform for CX, Performance Agents apply AI coaching…...

5+ day, 18+ hour ago   (224+ words) New EHR and patient management system integrations help healthcare organizations connect marketing campaigns to appointments and new patients CallRail, the AI-powered lead engagement platform, today announced new healthcare capabilities that enable practices and their marketing partners to connect marketing investments…...

1+ week, 4+ day ago   (172+ words) Glance bridges the context gap between AI and human support for stronger resolution and brand loyalty Glance, the leader in enterprise cobrowse and guided customer experience, announced today that it is bridging the visual context gap in AI-agent-to-human escalations in…...

1+ week, 4+ day ago   (162+ words) Onclusive, Europe’s largest media intelligence company and owner of Critical Mention, today announced the launch of a powerful new platform that brings together media monitoring, measurement and management capabilities into one integrated environment. Yet many teams still rely on disconnected…...

1+ week, 5+ day ago   (354+ words) The new digital platform helps individuals and organizations publish clarifications, corrections, official statements and other verified public responses that traditional media may be unable or unlikely to publish. SecondSideMedia has launched its digital platform after successfully piloting several Published Records....

1+ week, 5+ day ago   (365+ words) HoneyBook, the client relationship platform for independent businesses, today announced the launch of HoneyBook Business Phone & SMS, a paid add-on that gives members a dedicated toll-free business number for calling and texting with clients directly through the HoneyBook app. The…...