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News
Beyond Benchmarks: How Krisp Is Securing and Scaling Enterprise-Grade Voice AI
2+ hour, 36+ min ago (442+ words) CXOToday: How is Krisp’s approach to voice infrastructure helping organizations overcome some of the biggest challenges Voice AI agents face in real-world customer interactions? Davit: Most Voice AI agents struggle in production for a reason that has little to do…...
Kapture CX Enables Enterprises to Run AI-Native Operations with AgentOS
2+ week, 3+ day ago (221+ words) Enterprises have spent the last few years deploying AI across customer support, collections, employee service, claims processing, and back-office operations. Yet despite growing investment, most organizations continue to struggle to scale AI beyond isolated use cases. The challenge isn’t a…...
From Experiment to Infrastructure: The Scaling of Enterprise Voice AI
3+ week, 5+ day ago (142+ words) CXOToday: Voice AI is gaining significant momentum globally. How do you see India positioning itself in the global voice AI ecosystem? CXOToday: While generative AI has transformed text-based interactions, voice remains a relatively complex domain. Why do you believe voice…...
The ADG Lens: Adopting, Defending, and Governing Enterprise AI
1+ mon, 2+ week ago (1601+ words) CXOToday: What does an effective AI governance framework need to address as organizations move from experimentation to enterprise-wide AI adoption? Jay: An effective AI governance framework must first recognize that AI is no longer a laboratory experiment. It is becoming…...
Cygnet.One Launches CloudImpact, a Multi-Perspective Cloud Observability Platform for Enterprises
1+ mon, 2+ week ago (301+ words) CXOToday.com Cygnet.One announced the launch of CloudImpact, its Multi-Perspective Cloud Observability platform built to help enterprises simplify cloud decision-making, improve visibility across business-critical signals, and prioritize actions that drive measurable outcomes CloudImpact made its official debut at the…...
Eliminating the Fatal Flaws in Enterprise AI Policy
1+ mon, 2+ week ago (311+ words) By Lydia Clougherty Jones Eliminating the fatal flaws in AI policy is an overlooked opportunity to reduce the failure rate of AI initiatives and improve AI value. This matters because Gartner research shows that more than half of generative AI…...
Synology brings private AI and enterprise-grade management to the next generation of DSM
1+ mon, 3+ week ago (174+ words) Synology today announced the roadmap for the next generation of DiskStation Manager (DSM), expanding it from a storage operating system into an intelligent data platform for governed, on-premises AI workflows that transforms data and system metrics into actionable insights without…...
Why Your GenAI Pilot Failed to Scale, and the Three Structural Fixes That Will Make the Next One Work
1+ mon, 3+ week ago (334+ words) This is not a fringe problem. MIT’s Project NANDA published its findings in July 2025, drawing on 150 executive interviews, surveys of 350 employees, and analysis of over 300 public AI deployments. The conclusion was striking: 95% of enterprise GenAI pilots failed to deliver measurable…...
Microsoft Launches New ASSERT Tool That Simplifies AI Evaluation
1+ mon, 3+ week ago (464+ words) ‘Adaptive Spec-driven Scoring for Evaluation and Regressing Testing’ or ASSERT, as Microsoft calls their new tool represents a significant shift in the AI evaluation game. As the name itself suggests, the new open-source framework tool aims to simplify AI tests…...
Liferay Launches Liferay AI Hub
1+ mon, 3+ week ago (376+ words) Liferay today announced the launch of Liferay AI Hub, a standalone SaaS product that enables enterprise organizations to build, deploy, and manage AI agents through a low-code environment. Grounded in an organization’s own data and governed by its existing security…...