2+ mon, 4+ week ago  (482+ words) Modulate, a conversational voice intelligence company, today introduced the Ensemble Listening Model (ELM), a new approach to artificial intelligence. Modulate's new ELM, Velma 2. 0, combines spoken. .. Modulate Unveils the Ensemble Listening Model Modulate, a conversational voice intelligence company, today introduced the…...

2+ day, 4+ hour ago  (205+ words) Veda, Certinia's AI engine for services operations, combines specialist agents and intelligent actions to shift services organizations from reactive workflows to autonomous operations. Certinia Launches Veda, an AI Operations Engine Certinia, a provider of professional services automation (PSA), has launched…...

2+ mon, 8+ hour ago  (224+ words) Your AI agents are only as smart as your data Transform AI trends into real CX outcomes Gartner" Report: Use This Checklist to Ensure Your Data Is Ready for the Agentic AI Era AI trends are moving fast, from agentic…...

5+ mon, 3+ week ago  (194+ words) Medallia, a customer and employee experience solutions provider, has unveiled several Frontline-Ready AI capabilities as part of its Fall 2025 Release. These enhancements deliver intelligent, reliable insights and recommended actions to" customer experience professionals. Medallia's Frontline-Ready AI embeds intelligence directly into…...

8+ mon, 2+ week ago  (141+ words) ID Privacy has upgraded its flagship platform, BDC Pro, a fully autonomous, voice-first agentic AI workforce now bi-directionally integrated with more than 80 percent of the automotive industry's leading CRM and DMS systems. With this launch, BDC Pro can power the…...

6+ mon, 3+ week ago  (395+ words) Klaviyo's Marketing Agent and Customer Agent plan and launch marketing campaigns in minutes, personalize every send, resolve customer requests, and keep humans in the loop. Klaviyo Launches Marketing Agent and Customer Agent Klaviyo at its K: BOS event in Boston introduced…...

10+ mon, 2+ week ago  (268+ words) Contentstack, a provider of headless content management systems, today unveiled Contentstack Data and Insights, a native set of capabilities for audience analytics and real-time data activation, along. .. Contentstack Launches Contentstack Data and Insights Contentstack, a provider of headless content management…...

11+ mon, 6+ day ago  (421+ words) AI is the latest stage in the evolution of field service management software, which is now designed around mobility, automation, and data-driven decision making, the reports say. Like Io T-enabled. .. AI Makes Field Service More Proactive and Intelligent Two-thirds of…...

11+ mon, 2+ day ago  (241+ words) The ability to natively access and query their live dataset from their Databricks instance. Message Gears' composable architecture that lets companies choose just the necessary components, like data. .. Message Gears Partners with Databricks Message Gears, a data activation and engagement…...