News
Synthetic Data Can Solve Issues " And Cause New Ones
7+ mon, 1+ week ago (276+ words) Synthetic data addresses critical AI training problems but organizations must navigate its tendency toward oversimplification and hidden biases. The first time synthetic data was used to mimic real-world data was in 1993 by Donald Rubin. He created data that was statistically…...
Why synthetic data isn't a quick fix for poor data quality
2+ mon, 1+ week ago (154+ words) While the datasets are useful tools for training AI models, they do come with their own risks, from regulatory compliance to disorganization and chaos. Synthetic data is generated as a replacement for real data that is considered poor quality, fragmented,…...
New Otter. ai features plan to enable 'system of record"
2+ day, 11+ hour ago (259+ words) The AI meeting assistant retools with Conversational Knowledge Engine, adding support for MCP, a revamped chat interface and desktop app. Otter. ai launched its Conversational Knowledge Engine, supported by three product capabilities, expanded MCP capabilities, revamped AI Chat and Otter…...
5 execs on the niceties of AI agent orchestration
1+ mon, 1+ week ago (409+ words) While at Enterprise Connect 2026 in Las Vegas, No Jitter asked executives at several companies in the CCaa S space: What are some of the challenges with agentic AI orchestration? Here's how they answered. There won't be one winner takes all…...
Crescendo Reaches New Peak with Multimodal AI
6+ mon, 3+ day ago (245+ words) Crescendo's AI Suite can now support voice, text and visual within the context of a single customer interaction. Crescendo's AI Suite now also supports speech-to-speech voice AI models such as Amazon Nova Sonic and Open AI Real Time, as well…...
Data analysts invest in AI for internal workflows
1+ mon, 6+ hour ago (318+ words) Snowflake and Omdia report that the intersection of business and data is a natural fit for generative AI investments. Data analytics teams rank second (59%) in generative AI investments according to a report by Snowflake and Omdia. ITOps is ranked first…...
Multiple roadblocks impede generative AI adoption
1+ mon, 3+ day ago (313+ words) Factors like poor data management, governance and security, and a lack of training all contribute to slower generative AI adoption among knowledge workers. The following articles dive cover these topics in much greater detail. Why agentic AI stalls without training…...
Business Leaders Struggle to Use Data
5+ mon, 3+ week ago (338+ words) A Salesforce report shows that data and analytics leaders face data challenges. 63% of business leaders surveyed for Salesforce's State of Data and Analytics report defined their organizations as "data-driven," up 10 points from last year. The increase in organizations defining themselves…...
Salesforce tackles LLM unpredictability with hybrid logic
1+ mon, 1+ week ago (541+ words) In a recent demo for its Agentforce AI Agent Builder, the company showed how imposing logical rules on customer service agents could improve consistent outcomes. Editor's note: No Jitter Editor-in-Chief Lisa Schmeiser was invited to a Salesforce Agentforce customer event…...
Modulate adds nuance to voice analysis
1+ mon, 3+ week ago (543+ words) Transcription is key to AI, but a call's full meaning can get lost in plain text. Modulate's approach aims to deliver subtlety " and sarcasm detection. In January 2026, Modulate announced the Ensemble Listening Model (ELM) for analyzing live voice interactions via…...